Join Together FAQ & Support

Bug reports, questions, comments can be emailed to support AT dougscripts DOT com. Include "Join Together" in your subject line. A response will be sent ASAP. Before emailing, be sure your topic is not already covered here or in the documentation in Join Together's Help Menu.

Bug reports should contain precise details. If possible check Console.app for any Join Together-related error messages. In case you don't know, Console.app is located in Applications/Utilities/. Launch Console.app. If messages from Join Together are not immediately visible in the right-side list, try typing "Join Together" in the search field of Console's toolbar and then press the Return key. You will see very many informational entries but error messages will be of significant interest.

Go to the Join Together product page for information and download.

Current Issues

Version 7.8.0 released August 18, 2017.

A bug in iTunes prevents tracks from being dragged to Join Together from the Audiobooks library.

Apple has fixed this bug in iTunes 12.7. The workaround is to place Audiobook tracks in a new playlist and then drag them to Join Together from the new playlist. This is no longer necessary as of iTunes 12.7.

Bug in v7.7.2 prevents joins of MP3 files that have very long duration.

Several Correspondents report that reverting to v7.7.1 allows these types of joins as expected. An updated version that fixes this bug will be available soon. Fixed in v7.7.3.

iTunes 12.2 - "Share iTunes Library XML with other applications" Preferences setting

"Share iTunes Library XML with other applications" is a setting in iTunes > Preferences... > Advanced (v12.2 and later). It gives other applications permission to access the current iTunes library's XML file [screenshot]. Join Together needs to access this file to get information about the tracks and playlists in your library. Please be sure this setting is checkmarked ON. Otherwise, Join Together will alert you about being unable to access your iTunes library information.

You didn't get your registration code?

Please email me at support AT dougscripts DOT com and I will re-send.

General Topics

Are there file size limits?

I've successfully tested joining files up to twenty-two hours in length (the final file size of which is ridiculously large; it was literally a "Moby Dick" audiobook). Things may get a little bumpy during the "Finishing Export" stage on very long joins. Your mileage may vary. I don't recommend exporting hours of audio as a single ALAC, which will be encoded at a higher bit rate and create a commensurately larger file.

Downcoding and Upcoding Recommendations

You should never upcode—that is, don't think you can get higher-quality audio by setting the Output Settings' Bit Rate higher than the source tracks' bit rates. Try to stay near the same bit rate or lower.

Limited audio formats

Currently, only MP3, AAC, Apple Lossless, WAV and AIFF (and AIFC) formatted audio files can be joined. Future updates may accomodate additional formats.

iCloud Music Library

Audiobook files do not sync to iCloud Music Library. If you want the files you create with Join Together to sync across your iCloud Music Library devices, export them as "Music". Additionally, the media kind of your current Audiobook tracks can be changed to "Music" via the track's Get Info > Options > media kind setting. They will appear in the "Music" library and, if eligible (files must be encoded at 96kbps or higher and be no larger than 200MB or two hours in length), will be Uploaded to the cloud.

Monitoring and Trouble-Shooting With Console Logs

Join Together logs status, progress and error messages to Console.app. It gives a pretty good picture of what goes on so checking Console.app even while the app is running can be helpful.

CD Tracks Take A Long Time to Join

Yes. AIFF files from a CD are very big and data on physical CD media takes longer to access than data on a hard drive.

Joining ABJ (Already-Been-Joined) Files

You could try, but I can't enthusiastically recommend it because the additional encoding may result in audio degradation. On the other hand, this may not be as much of a consideration for voice recordings as it might be for music.

Good times - What happened to "chapterizing"?

Long-time users may remember that Join Together was once able to "chapterize" a joined file by track, after the fashion of some podcasts. It used a command line tool called "chapterTool" to chapterize a completed M4A file. This tool could only be used on PowerPC machines or Intel machines using "Rosetta". Apple discontinued support for Rosetta (and thus PowerPC applications) as of OS X 10.7 back in 2011.

Site contents © 2001 - 2017 (that's right: 2001) Doug Adams and weblished by Doug Adams. Contact support AT dougscripts DOT com. About.
All rights reserved. Legal.
AppleScript, iTunes, iPod, iPad, and iPhone are registered trademarks of Apple Inc. This site has no direct affiliation with Apple, Inc.
One who says "it cannot be done" should not interrupt one doing it.

Go to the AppleScripts for iTunes section.